• 3D Secure: is a credit card processing authorisation program implemented by Visa and MasterCard. Built to reduce fraudulent purchases for eCommerce transactions
• Acquirer or Processor: Merchant account service provider
• Charge back: a customer queries a transaction and the funds are recovered from the merchant
• CAT: Card Activated Terminal meaning the terminal is activated and the transaction initiated when the card is inserted. (=Magstripe)
• CNP: Card Not Present (for MOTO and eCommerce)
• ICC: Integrated Circuit Card describing any card with an integrated chip (=EMV)
• Hash Key: an additional security feature that can be used with our Hosted Payment Page to prevent tampering with the page
• MID: Merchant Identification or Merchant account
• Online report: only 1 month period and up to 100 transactions
• Offline report: can be xls, xlsx, CSV, XLM up to 3 months period with all transactions
• Pre-auth: is a small authorisation request to confirm that the card details are valid
• Settlement: occurs when the acquiring bank transfers funds from the cardholder's account to the merchant's account. It can take 2-3 working days for the funds to arrive. But dependent upon bank cut off times, card schemes and so on.
• Standalone refund: is a refund performed without an original transaction. It can be under a different TID, account, card number,…
• TID: Terminal Identification
• Transaction key: specific to each terminal. And the combination is unique. Perform the function of a password where the terminal ID is the username
• Uncommitted: is a transaction that has not been marked for settlement. The funds have been reserved against the card, however until it is marked as committed we will not ask the bank to settle the transaction.
• User locked: too many wrong passwords entered – will be automatically unlocked after 30 minutes
• User disabled: either automatically (no use for over 90 days) or manually (at the customer’s request) – need to contact support to re-enable it if needed
• Voided: is a transaction that has been marked as cancelled.
• Voice referral: is a request for the merchant to telephone the acquiring bank