Help & Support
Search our knowledge garden for answers to common questions
General Information, Announcements, and FAQ.
Boarding - (US Customers Only)
Information about self boarding on the NMI Gateway.
Information about WebMIS including reporting, functions and change requests.
ChipDNA Windows & Linux
Information on our ChipDNA Windows and Linux solution.
Information on our ChipDNA Mobile solution.
Information on our ChipDNA Direct solution (previously CardEaseXML).
Hosted Payment Page (eKashu), Three-Step Redirect API, Direct Post API and Collect.js.
Transaction Reporting & Boarding APIs
Information on our SOAP and Query APIs.
- Security Announcement: Transport Layer Security
- Setting up the Ingenico iSelf for Ethernet
- Setting up the Ingenico iSelf for Serial or VCOM/USB
- Setting up the Ingenico iPP3x0 for Serial or VCOM/USB
- Forcing a TMS Update (Mandatory Feature)
- Google Pay™ with ChipDNA Direct
- Apple Pay with ChipDNA Direct
- SOAP Report Versioning