General

Announcements

• PSD2 - Strong Customer Authentication (SCA) & What It Means to You
• Device & SDK Sunsetting
• NMI Support to Utilize CSAT Surveys to Improve Experience
• US/Canada Mandate: Magstripe (MSD) Contactless

FAQ

• Enable Allowlisting on Your Payment Device
• What Are EMV Payment Cards?
• What is 3D Secure?
• What is Credential on File?
• How to Access Tickets in Zendesk
• IP Addresses and Ports

See all 14 articles

TLS 1.2 (Heritage Creditcall Platform)

• TLS 1.2 Support - CardEaseV1
• TLS 1.2 Support - ChipDNA Windows/Linux and iOS/Android
• TLS 1.2 Support - ChipDNA Direct
• TLS 1.2 Support - Windows 7 (WinHTTP)

Support Cover

• Support Cover: Chicago, US
• Support Cover: Bristol, UK

Solutions, Acquirers and Supported Devices

• Supported PIN Pads and Acquirers

Staging (Heritage Creditcall Test Platform)

• Test Cards
• Special Amounts on Staging
• Test Accounts

Account Changes (Heritage Creditcall Platform)

• TMS Requests