General

Announcements

• SCA/3DS2 Bulletin
• ChipDNA for Windows and Linux - .NET Framework 4.7.2 Update
• NMI Support to Utilize CSAT Surveys to Improve Experience
• US/Canada Mandate: Magstripe (MSD) Contactless
• Mandate: Visa & Mastercard Contactless Payments Acceptance for Europe
• EU/EEA Mandate: American Express Contactless SCA Indicator

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FAQ

• Important Integration Recommendations
• How to Access Tickets in Zendesk
• IP Addresses and Ports
• General Terms / Glossary
• Host Capture vs Terminal Capture
• US Debit vs VISA Debit vs Direct Debit

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TLS 1.2 (Heritage Creditcall Platform)

• TLS 1.2 Support - CardEaseV1
• TLS 1.2 Support - ChipDNA Windows/Linux and iOS/Android
• TLS 1.2 Support - ChipDNA Direct
• TLS 1.2 Support - Windows 7 (WinHTTP)

Support Cover

• Support Cover: Chicago, US
• Support Cover: Bristol, UK

Solutions, Acquirers and Supported Devices

• Supported PIN Pads and Acquirers
• Products and Solutions (Heritage Creditcall Platform)

Staging (Heritage Creditcall Test Platform)

• Test Cards
• Special Amounts on Staging
• Test Accounts

Account Changes (Heritage Creditcall Platform)

• TMS Requests